Terms of Use

These terms apply to your use of this website and to rides reserved through it. By using the site or booking a ride, you accept them.

Quotes

Online quotes are calculated from the addresses, date, time, vehicle and trip type you enter. Each quote lists the base fare, gratuity and any minimum before you pay. Extra stops, waiting time, route changes, tolls, parking or time beyond a reservation may be added to the final bill.

Deposits and payment

A deposit of 25% of the quoted total, paid through Stripe, reserves your vehicle. The balance is due on the day of service. A reservation is confirmed only when the deposit payment succeeds.

Changes and cancellations

Contact us as early as possible to change or cancel a reservation. Cancellation and refund terms for your booking are confirmed with your reservation; deposits may be non-refundable close to the service date because the vehicle and chauffeur are held for you.

Passengers

• The passenger count may not exceed the vehicle's seating capacity.
• Under Minnesota law, only passengers 21 or older may consume alcohol, and only where the vehicle type allows it. Chauffeurs may end a trip if this rule is broken.
• Smoking, vaping and illegal activity are not allowed in vehicles.
• Cleaning or damage fees may be charged for spills, damage or excessive mess.

Delays

We track flights and plan routes with buffers, but traffic, weather and events can cause delays outside our control. Tell dispatch about changes to your schedule as soon as you know.

Using this site

Content on this site is general information. Please do not copy its text, images or design, attempt to disrupt it, or use it unlawfully. We are not responsible for the content of other websites we link to.

Liability

We work to keep the site accurate and available but cannot guarantee it is error-free or uninterrupted. Nothing in these terms limits liability where the law does not allow it to be limited.

Contact

Questions about these terms? Call (915) 232-9436 or use the contact page.